CwF plus RtB equals Serious Money

CwF + RtB = $$$$

This video spells out the somewhat cryptic title as meaning Connect with Fans and give them a Reason to Buy to Make Serious Money through an explanation with examples by Mike Masnick. A suitable subtitle might be The Essence Of Marketing Reduced To A Simple Formula.

It really doesn’t get any more straightforward than this. While the formula tells you what to do, it does not tell you how to do it.

The examples Mike Masnick gives here, and in an earlier video where he used Trevor Reznik of Nine Inch Nails fame as an example, indicates that giving away valuable free stuff is one way how to do it. This is the same advice widely offered for Internet marketing in general.

NARM (the National Association of Recording Merchandisers) 2009 Keynote Interview presents Eliot Van Buskirk (WIRED) interviewing Ian Rogers (Topspin Media). A long time innovator in the online media scene, he feels that real progress is most likely on the creative side rather than on the consumer side and hence his move from Yahoo to Topspin.

Seth Godwin coined the phrase Permission Marketing over 10 years ago. It is just one more attempt to explain something that should never require explaining.

Intentional system controls implemented by monopolies preserve artificial scarcity. Monopolies maintain their control in part by paying politicians to legislate barriers to entry into monopolized industries.

Globalization and the Internet make it much more difficult, if not impossible, to maintain some monopolies. With this freedom from monopoly controlled markets, consumers can choose who to give their money to.

Without monopolies everything in the market eventually becomes a commodity distinguished only by private label branding. The private label brands survive only by becoming recognized and trusted by consumers.

Only when private label brands cannot be trusted do consumers default to making buying decisions based on the lowest price. Any place you go you will find many people who would prefer to give their business to someone they know and trust even if that means paying more.

People only know and trust their friends. If you want loyal customers who will buy your offerings time after time, even if they are more expensive, then you need to make them your friends.

Of course, because they are your friends, you will want to offer value added products. You will see more limited and signed editions, lots of additional posters, patches and such, as well as the unique opportunities to spend more time with the artists.

In industries with low barriers to entry, such as music and marketing, financial survival depends upon becoming friends with potential customers before you ask them for money. No one views an attempt to sell them something first as an invitation to friendship.

Since making friends seems to have become a lost art, especially in the United States, here is the number one way to make someone your friend. The number one way to make someone your friend is to give them something they value for free.

Do someone a favor, that is, help them out or solve a problem without setting a price and demanding payment. This is how people socialized for thousands of years but recently more and more of these social norms have been monetized.

The monetization of social norms, pricing and demanding payment for what was once freely shared, represents theft from the common wealth of all people. This theft from the common wealth of all people started over 10,000 years ago and has grown by fits and starts ever since.

Recently this practice of theft from the common wealth of all people through privatization has accelerated, especially in the United States. I can identify this dysfunctional practice as sociopathic at best but that serves little purpose now that it has permeated nearly every facet of modern life including all areas of public service.

Thoughtful feeling people feel repelled by this nearly ubiquitous trend, as well they should. Thoughtful feeling people instinctually avoid giving money to artificial monopolies by seeking out friends who can meet their needs, often even if their needs are more poorly met.

Celebrity status merely indicates that someone has more friends than they can personally directly respond to. It has become customary to call these friends, fans.

Make no mistake, every fan feels a personal connection to the celebrity. This feeling is the same as what someone feels for a friend, for someone who has helped them out far beyond any compensation that may have been offered.

The perceived need to obtain financial compensation for every act of aid and human kindness has become the single greatest impediment to business growth. Monopolies may be in the position to demand such payment anyway but they are not making friends and no one feels any trust or loyalty towards them.

So unless you run a monopoly, start making friends if you want your business to survive and prosper.

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7 Responses to CwF plus RtB equals Serious Money

  1. Pingback: Trent Reznor Nine Inch Nails Case Study | Willie Nelson

  2. Evan says:

    Thanks I really like the formula. I’m not sure if I’ll be able to watch the videos (due to limitations of bandwidth).

    On the theft of the commons by the money economy and the commons in our current life there is a good blog – called simply On the Commons.

    One quibble – for my eyes you use too much bold text. Thanks for an excellent post.

    Jay Greathouse Reply:

    Evan, I’m very glad you like the formula, it has become a proven winner for both musicians and Internet marketers.

    Thank you for the tip about the On The Commons blog, here is the URL for everyone else:
    http://onthecommons.org/

    I usually think of The Commons in a historical sense as exemplified by this Wikipedia article:
    http://en.wikipedia.org/wiki/The_commons

    “The commons refers to resources that are collectively owned. This can include everything from land to software. The process by which the commons are transformed into private property is often termed enclosure.”

    I think we are all feeing the effects of another enclosure movement right now by transnational corporations and their bankers. I believe history can show us where we have gone astray in the past and therefore provides more than adequate warnings regarding our present actions. The question remains if we have the wisdom to heed the advice.

    Sorry you had issues with the bold text. I’m trying to make it easy to scan so I’m using short paragraphs, bolding key phrases and a few other things. Obviously, I still have a few things to work out. I appreciate the insight into your feelings about it.

  3. Fantastic videos! I’ve never put all that together in my own head that way before. It’s what we’re taught in the courses we take. But equating it to the music business, something all of us grew up with, and with the TV business, TV for the masses (broadcast) to TV for the individual (huge # of digital cable channels), it puts a whole new spin on the subject.

    Sherri

    Jay Greathouse Reply:

    Sherri, I’m so glad you got something out of this post.

    My impression is that we are witnessing the emergence of a postliberal and postsocialist legal theory. Here we have a conception of privacy that expresses the singularity of social subjectivities (not private property) and a conception of the public based upon the common (not state control).

    Making something public without being exposed to government surveillance and control while still enjoying making something private without becoming subject to property rights opens up new possibilities for all of us.

  4. Al Cisco says:

    I can’t help but think that this model will lead to a flood of music from artists who are the most creative marketers, not the most creative artists. Which is nothing different from the current model. Are we doomed to wade through a mountain of waste to find the diamond?

  5. Pingback: First 4 Steps To An Online Business | Raw Materials Econ